Spending time in New York is always a story of compromises. I planned to go to the MoMa but didn’t get a chance to. Nice people were in town but triangulating was a nightmare. I think it has something to do with the scale and the spread of urban life there. In some cities, you… Continue reading Designing audiences: master and puppet.
Category: Service design
My thoughts on service design, the design of some services, and the service and experience economies,
Student's service design projects
The week is finally over and my student’s work was great! I invited them to post all of their service ideas online and will be updating this post with the links as time goes by. They also conducted a short interview, nothing none of you don’t already know. We didn’t really get to the core… Continue reading Student's service design projects
Service design workshop in Antwerp
You can find the details of the workshop i’m conducting on service design with industrial design students on the workshop blog. My introduction presentation here (pdf) Closing presentation here here. Enjoy!
About the democracy of creation and sustainability
As soon as I started blogging, a little over a year ago now, I’ve always been interested in how my former life of industrial designer merged with the internet. I went to blogject workshops, read about the “internet of things”, went to “near field interactions” workshop, looked at Matt’s work on Second life, listen to… Continue reading About the democracy of creation and sustainability
Fresh Start poster
I showed you the Fresh Start poster a few weeks ago when I first started designing it and now the final versionthat was finished by Dave is online as well. Enjoy and do comment!
Why I believe in people
I had a fairly shocking meeting with a man who was supposedly interested in redesigning Youth centres in the UK. This sounded great to me especially because the landscape of childhood now, with the addition of technology, is very different from my own. Growing up in the 80s I only had contact with technology later… Continue reading Why I believe in people
Fresh Start online
Finally Fresh Start is online! Nearly 2 years after the initial (7 weeks) project we’ve been working hard to present this to the Emergence poster sessionin Pittsburgh and Dave went and also live-blogged the event. Loads of interesting thoughts.
Illustrating a service design process
I wont be attending Emergence but I had the pleasure on working on illustrating our design process for the poster session where Fresh Start will be presented and i suddenly found it a fascinating exercise. How do you represent what starts out by being boxes and arrows and make it compelling? I had to think… Continue reading Illustrating a service design process
Fresh Start @ Emergence
More than a year ago, I worked, along with Dave Chiu and Haiyan Zhang on designing Fresh Start a service design project to prevent obesity that I am very proud of. The elevator pitch for it is: “Two friends sign up for the Fresh Start service and make a commitment to cook with each other… Continue reading Fresh Start @ Emergence
Force-feeding: Inflight service design thoughts
I am back from a much too short trip to New Zealand ( I will spare you the horrors that followed my initial 11 hour delay, the lost luggage, additional 18 hour delay in Singapore etc… yuck), then back in Amsterdam I went to see the Airworld exhibition at the Stedelijk museum in Amsterdam and… Continue reading Force-feeding: Inflight service design thoughts