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Archive for the 'thoughts' Category

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Language issues: or a rough guide to British English

Thursday, May 8th, 2008

They may look unrelated but these words will save your life here.

Pants = underwear as opposed to trousers

Bin = garbage

Chips = fries

Crisps = chips (i know, very confusing)

Wanker = idiot

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Prescriptive or predictive information visualisation?

Friday, May 2nd, 2008

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Something that’s starting to tick me off in the world of information visualisation goes back to why people found it interesting to begin with. When we didn’t know any better, we’d leave information visualisation to Powerpoint and Excel and only insiders and people who’d been to the right schools were able to make any sense of it. The meaning of the information was hidden behind a layer of understanding the average person lacked.

In an age of obsession with visually displaying information (thanks Mr Tufte) that is not directly accessible to us (such as how much carbon is being emitted, information is more accessible to the masses of course, but I’m wondering if that’s all there is to it. “Oh, wow, thats all lot!” is pretty much where information visualisation leaves me at the moment or “Oh, nice!”

We are at a pivital moment where we are collectively starting to suffer from doom’s-day fatigue and our ability to see into the future and observe the consequences of our everyday actions is trumped by these constant visualisations of the depressing “now”.
Part of being a responsible adult is supposed to be about taking responsability for our actions and understand that they have consequences is it not? Why can’t our technologies help us with that? I would like to see us move towards a world full of little everyday objects that give me a glimpse into the future if I keep doing things the way I do, total yearly bills based on my current usage, predictions about how much I’ll have to spend on food and how much weight I’ll gain if I keep at the current pace. It’s not prescriptive and I don’t think it’ll be depressing. It’s just making information I need to lead a sustainable life, more easily accessible and more empowering than simple clever reporting.

I guess that used to be on the next slide.

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To see or not to see?

Tuesday, April 15th, 2008

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Random thoughts triggered by Nicola’s link.

What if what was going to be a major roadblock to ubiquitous computing is the idea that as users, we want to be able to point to where a “technology-enabled” object lies? That we cannot live with the idea that we no longer have an on/off relationship like the one we have with our phone or laptop. Can we come to accept the implications of “ubiquitousness” and give up the ability to encapsulate technology in our hands, inside a thing we can kick, curse or accuse?

Can we accept that we may no longer be able to see where exactly technology operates because it’s unevenly distributed and invisible? For John Doe, questions will arise like how much technology is ubiquitous technology? How distributed and where is it distributed and for what purpose? It’s not only going to be a preoccupation of the systems but of the urban human psyche, it will affect how we relate to technology in general and our perception of it as something that is controllable or something much closer to Big Brother: controlling, everywhere and impatient.

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Design crisis anyone?

Monday, April 7th, 2008

I don’t want to look like I’m crying wolf here, but certainly you can’t ignore the signs.

From why design conferences should be better to how we should design ouselves out of consumer culture ending with Stark himself saying it’s all a bit shit really, things don’t sound too good for product design at the moment.

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Silli web app of the day

Sunday, April 6th, 2008

clous.jpgTweetclouds.

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ABC 123

Saturday, April 5th, 2008

So according to the cleverness of the internets, I have 123 readers (through rss at least).

That’s much bigger than I thought, especially considering how many blogs on “design” are out there. So I thought I’d stop and say:

Sorry for the more than one paragraph-long rants.
Sorry for the small type.
Sorry for being so damn demanding and critical.
Thanks for following.

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Dark ages anyone?

Sunday, March 30th, 2008

Seperate random conversations with Pix and Rob and finishing up my Baudrillard book have put me in a philosophical mood, not sure what it all means for now, but thought I’d make a public note of it.

FIRST: Heard through Twitter of this Muxtape phenomenon, essentially using our favorite tool, the internet, to once again try to time travel back to days of slower technology. The sound of rewinding back to your favorite song, exchanging tapes, losing them, breaking them and having to wind them back together with pencils (you know what i’m talking about i’m sure) were probably not elements that any of the designers of tapes thought would become associate with such a small and technical object.

THEREFORE: Rhetoric question: are we entering a kind of cultural “dark age” characterised by “a lack of contemporary written history, general demographic decline, limited building activity and material cultural achievements in general, a time of ignorance and superstition”? You have to wonder about the kids who are internet-native and whether they will learn to question it, hack it, patch it back together and accept it’s faults understanding that this isn’t the end all be all of their world but also humbly, just technology made of wires, capacitors, pcbs, etc.

EVEN THOUGH: I know a lot of programmers started learning about computers while still quite young programing on the BBC Micro perhaps, but for the rest of us, computers were for computer class and usually involved telling a little turtle where to go. The phone was something you used to call your friends after school while listening to the radio and gossiping, getting scolded by your parents for keeping the line busy. Days of friction, when technology was a small part of our daily landscape.
WHICH MEANS: Maybe i’m being a little too philosophical and suffering from a really early form of “back in my days”, but there might be something to be said for a generation like mine that grew up with things that didnt quite work that well: broken tapes, clunky walkmans, personal diaries, passing notes in class, and making paper airplanes. What happens in a world of seamlessness and where things rarely stop working? Does anyone learn to live without them? Do we stop questioning that they even exist because they are so effective and we forget that they are there at all? Stuff that of course governments and policy makers are thinking about specifically in relation to privacy online but I think it extends further into a global understanding of technology or daily assumptions about technology.
Sometimes it feels that progress was a little too fast to come and Gen X and Mtv is still not totally ready for it but that “Generation whatever is on youtube” might never learn to question it and wonders how we ever managed before all of this happened.

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This happened 3: a report

Saturday, March 8th, 2008

(Disclaimer: My company Tinker.it was sponsoring this event)

Few events in London care about defining interaction design like thishappend does. It’s third edition took place last Tuesday at the Roxy Bar near London Bridge and in a matter of an hour or so really framed the current challenges the field faces in industry.

First and foremost thishappened is an opportunity for interaction designers to leave their laptops and post-its behind, have a drink and a good chat with each other as there are few other “industry events” (this one sold out in 2 hours) and only that in itself is extremely valuable.

Jussi Ängeslevä, Schulze & Webb, Kenichi Okada and Snug & Outdoor had been invited to speak about a project, it’s challenges and the lessons learnt, a format we don’t see enough and that allows for much reflection on the design process. What I found great in this edition is that each presenter ended up talking about a different aspect of the project and creative experience.

1. The problem with remote projects is…

Jussi started the evening by talking about Art+Com’s project Duality an interactive walkway surrounded by water which, when someone would walk on it, would display ripples of light that would then extend out to create real ripples in the water. This sounds fairly straightforward, but the project was entirely conducted between their Berlin office and Tokyo, through a myriad of emails, testing by the japanese team on the other end, exchange of videos to see if the theory was proving right or wrong. Sounds tedious no? I asked Jussi if he had found there were any additional cultural issues in overseing the project, he talked about the fact that the Japanese were always quite keen to say everything was alright, and not talk about having any issues, until the very last minute. Lessons were certainly learnt in this process and it was great to get to hear it first hand.

2. Design in R&D

Jack was up next to talk about Olinda the social radio project for the BBC. It was a lovely and simple presentation of their challenge in mashing up an online concept of sociability into an everyday object. Coming from a typography background, I could see why he made some of his aesthetic choices. I also think this presented the array of challenges that face you when the outcome of a project is something you’re not entirely familiar with (even if the thought process is) : the learning curve, the time you take in understanding the implications of your design, the way in which your design decisions impact the use of an object, are all part of a challenge that presents itself when you are master and commander of the project. It’s also something that rarely happens in commercial projects in equally large companies like the BBC as those challenges would be broken down into tasks that would be divided up among “specialists” and glued together by project management. ugh. I think a lot of people in the room felt envious of Jack and Matt’s freedom.

3. The utopia of design schools

A similar freedom can be found in design schools. As Kenichi presented his project Animal Superpowers I was having flashbacks of Ivrea. Quick, efficient, with no sleep and little food and no money, the best ideas are often created, prototyped and presented in no time at all. The resources are part of the school’s infrastructure and materials available everywhere. The deadline of the work-in-progress show allows him and Chris to present one of the most successful pieces of their course. The caveat was subtle though, as they struggled to find children to use their capacity-enhancing toys, and showed a picture where Kenichi was pretending to be one of the kids. I can totally relate to that struggle, as designing for children can be one of the most elating activities and at the same time full of restrictions and limitations. When you’re doing a quick project user research is the least of your worries.

4. Implementing is awesome

Access to children wasn’t a problem for Hattie, who presented a great documentation of Snug and Outdoor’s work on London playgrounds. It was great to hear that they had been thinking about undirected and open play way before the topic was an internet meme. Although they label themselves as artists, their approach is a user-centered one and captured everyone’s imagination by demonstrating the different prototypes they had designed and tried on children. This eventually led them to receive NESTA funding and manufacture the Snug Kit. I overheard someone say “Why couldn’t they have just used trees and grass instead. What’s the point?” and to that I reply: show me a school with a playground that isn’t made of concrete. Their challenge was in dealing with the existing social infrastructures that children build in the schools of today not the landscape design.

The fact that the project was tested, changed, accepted, and manufactured made most people in the room clearly envious. The creative process in interaction design can often feel limited to one-off events, screen-based interactions and generally projects that are very “precious” and need tending, so seeing real products being made with the kind of creative independence and scope that Hattie and her partner had was a breath of fresh air.

This crescendo concluded the official part of the event which turned into a mixer of 60 or so people having drinks, catching up and perhaps talking about where it is all going.

In anycase, I look forward to the next edition in June and hope you’ll join me too.

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Quote of the day

Thursday, February 28th, 2008

From the most excellent Adam Greenfield:

“Many of the more conceptual pieces - and here I’m thinking particularly of Noam Toran’s and Dunne & Raby’s - need a good deal more explication, at least if visitors outside the particular social/intellectual fold in which these artifacts were produced are not to take them at face value, which is something I overheard happening.”

Makes me think I’m not completely crazy

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Topoware for sale

Wednesday, February 27th, 2008

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Yes yes at last, it’s now ready to ship via everyone’s favorite site Etsy!

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not delicious at all

Wednesday, February 27th, 2008

Sorry about the latest weirdness on my links feeds from delicious… no sure what’s going on. Trying to fix things.

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People-less services

Monday, February 25th, 2008

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Let’s start with an anecdote:

I spent Friday on the go on a mad one-day trip to Amsterdam and then Eindhoven and back to London. Not as mad as you’d think, it was a totally self-indulgent decision I took at the last minute and ended up meeting old friends and new ones. Just lovely to be in the Netherlands as well. One my way back I didn’t have enough time to stop in town to had to settle for the sad choices at Schipol airport. I ended up getting a pannini at Per Tutti, some dodgy italian food chain. The waitress handed me a thick plastic-cased coaster and asked if I knew what this way for? I cleary looked like I didn’t so she went on to explain that when my sandwich will be ready, this coaster will ring and blink and I can come and get it at the counter. At first I thought: wow the future we’ve been talking about is getting nearer by the day, but wasn’t entirely thrilled either. The coaster reversed the role of the waitress and got clients off their backs, this also limited the reliance of the company on good and friendly staff as the interaction with the customer was limited, even more than usual. This felt like an efficient service definitely, but also one that made you feel even more like a number.

A few days later during the course of a conversation with Janne the larger implications dawned on me. The question for service design in the future isn’t only how will services be made more ubiquitous, engage people in different ways and get people to use things, but it’s also going to be: how are we going to be designing services that still involve people altogether?

Will our idea of progress eradicate the need for people to occupy a role in the service industry because we’ve designed them out?
In countries like China and India where population is a big issue, they are turning to solutions that see the problem in an opposite way. Each service must be broken down so as to involve (and pay) as many people as possible.

Does that mean that in the future, dealing with people in services will be seen as a less-productive method of obtaining something? Surely that’s not why so many of us complain about feeling unimportant and like a number when we interact with banking services. So it’s interesting to see that approach in the food industry which perhaps points the way to future changes.

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Quote

Saturday, February 2nd, 2008

“Guiltless consumption”

via Past & Vinegar
Isn’t that a contradiction in terms though when it comes to thinking about future services and solutions? It’s like an obese person have vegetables 10 times a day instead of slowing down and just having 3 meals. It’s guiltless but it’s still consumption.

I really believe that innovative solutions that will create a big impact are the ones that will get us to consume less, not just differently.

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Quote of the day

Wednesday, January 30th, 2008

Me:

- While you’re away, I’ll take the time to watch a lot of movies, read some books and eat meat.

Matt:

- Yeh so when I see you again, you’ll have bacon sunglasses and a steak scarf.

(Coz clearly some of you were wondering :) )

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Bacon sunglasses or how far should we future cast?

Tuesday, January 29th, 2008

I went to see the impossibly crowded opening of the Work-in-progress show at the RCA yesterday and although I really should try to go back, the feeling I got coming out of it was one of being puzzled by what it all meant.

Fact is, I’m not sure of RCA’s overall design rhetoric anymore. Durrel Bishop who once headed taught Design Interactions is now teaching at Design Products and the product design projects start to look like the works for Design Interactions a few years ago (especially the radio project, a late cousin of the IDII’s Strangely Familiar project when I was there in 2005). The Design Interactions projects are conceptually mostly based on either statistics, exploitation of the edges of society and in general not very self-explanatory. Maybe that’s what that course aims to do, to make us aware of problems to come and simply attempt to illustrate solutions or consequences. But then is that even design anymore or simply creative naysaying?

Few projects were really self-explanatory, and well isn’t that what art is about? You read the description to give you a contextual framework in which to understand what you’re seeing. Devoid of those explanations, I would challenge anyone to understand what was happening. Again, not a good or a bad thing, just a trend it seems.

Bless their hearts the IDE course presented loads of great work, themed on the next generation of mobiles (with the network 3) and global warming solutions for the household.

In strange way, the whole show could have been presented along an axis of time, answering the question: For who is it you are designing?
IDE would have answered: “someone from 2009″,
Design Products: “someone from 2011″ and
Design Interactions: “someone from 2025″.

Perhaps then for me would the show have made sense and so would the activity of designing and future-casting associated with it.